Pandora Metrotown

Pandora Metrotown

Pandora Metrotown is the largest shopping mall in Canada, and one of the largest in North America. Located in the heart of Burnaby, British Columbia, it attracts millions of visitors each year.

The mall is home to over 400 stores and restaurants, including popular brands like Apple, H&M, and Zara. It also features a movie theatre, fitness club, and food court. In addition to its size and variety, Pandora Metrotown is also known for its unique design and architecture. The mall’s interior is bright and modern, with high ceilings and natural light. Visitors can enjoy shopping, dining, and entertainment all under one roof.

The mall has a long and rich history. It was first opened in 1969, and has since undergone several expansions and renovations. In 2016, Pandora Metrotown completed a $380 million renovation that added new stores, restaurants, and amenities. The mall is now more than 1.2 million square feet in size, and is a major draw for tourists and locals alike.

Pandora Metrotown

Pandora Metrotown is the largest shopping mall in Canada, and one of the largest in North America. It has a long and rich history, with roots in the local community for decades. The mall is home to over 400 stores and restaurants, and its popularity continues to grow. Understanding the essential aspects that contribute to Pandora Metrotown’s success is key.

  • Location: Burnaby, British Columbia, Canada
  • Size: Over 1.2 million square feet
  • Stores: Over 400
  • Restaurants: Over 50
  • Amenities: Movie theatre, fitness club, food court
  • History: Opened in 1969, with several expansions and renovations
  • Ownership: Cadillac Fairview
  • Management: CBRE
  • Website:

These aspects contribute to Pandora Metrotown’s position as a leading shopping destination. Its central location, size, and range of stores and amenities make it a convenient and enjoyable place to shop. Its history and ownership are testaments to its enduring success, while its management and website ensure that it continues to meet the needs of shoppers.


Located in the heart of Burnaby, British Columbia, Canada, Pandora Metrotown’s strategic positioning contributes significantly to its success. This prime location offers numerous advantages, encompassing accessibility, diverse demographics, and economic vitality.

  • Proximity to Major Urban Centers

    Burnaby is situated adjacent to Vancouver, providing Pandora Metrotown with access to a vast metropolitan population. This proximity attracts shoppers from across the Lower Mainland, boosting the mall’s customer base and revenue.

  • Transportation Hub

    Pandora Metrotown is conveniently accessible by various modes of transportation, including the SkyTrain rapid transit system, buses, and major highways. This connectivity enhances the ease of access for shoppers and employees alike.

  • Diverse Demographics

    Burnaby’s diverse population, representing a wide range of cultures and income levels, aligns well with Pandora Metrotown’s target market. The mall’s offerings cater to the diverse needs and preferences of its local customer base.

  • Economic Vitality

    Burnaby is a thriving economic hub, home to numerous businesses and industries. The mall’s location within this dynamic economic environment benefits from increased foot traffic and spending power.

In summary, Pandora Metrotown’s location in Burnaby, British Columbia, Canada, plays a pivotal role in its success. The mall’s proximity to major urban centers, transportation hub status, diverse demographics, and economic vitality contribute to its strong performance and enduring popularity.


Pandora Metrotown’s immense size of over 1.2 million square feet is a defining characteristic that significantly contributes to its success. The mall’s vast expanse allows for a diverse and comprehensive shopping experience, providing numerous benefits to both shoppers and retailers.

The sheer size of Pandora Metrotown enables it to house over 400 stores and restaurants, catering to a wide range of tastes and preferences. This variety attracts a large and diverse customer base, ensuring a steady flow of shoppers throughout the year. The mall’s spacious layout and wide aisles also enhance the shopping experience, making it easy for customers to navigate and find what they are looking for.

For retailers, the size of Pandora Metrotown offers ample space for them to showcase their products and create immersive shopping environments. The mall’s high ceilings and natural light create a bright and inviting atmosphere, which encourages shoppers to linger and explore. Additionally, the mall’s management team provides various marketing and promotional opportunities for retailers, helping them to reach a wider audience and drive sales.

In summary, Pandora Metrotown’s size of over 1.2 million square feet is a crucial component of its success. It allows for a diverse range of stores and restaurants, enhances the shopping experience for customers, and provides retailers with ample space to showcase their products and engage with shoppers.


With over 400 stores, Pandora Metrotown offers an incredibly diverse and comprehensive shopping experience. This vast selection of retail options is a major factor in the mall’s enduring popularity and success. Shoppers can find everything they need and more under one roof, from fashion and accessories to home goods, electronics, and groceries.

  • Variety and Choice

    The sheer number of stores at Pandora Metrotown ensures that shoppers have a wide range of choices, regardless of their tastes or budget. Whether they are looking for high-end designer labels or everyday essentials, shoppers are sure to find what they are looking for at the mall.

  • Exclusive Brands

    Pandora Metrotown is home to many exclusive brands that cannot be found anywhere else in Canada. These exclusive offerings include popular international retailers like H&M, Zara, and Uniqlo, as well as high-end luxury brands like Gucci and Louis Vuitton.

  • Local Businesses

    In addition to national and international brands, Pandora Metrotown also supports a number of local businesses. These local businesses offer unique and often handmade products, giving shoppers the opportunity to support their community while finding one-of-a-kind items.

  • Flagship Stores

    Many major retailers have chosen to open flagship stores at Pandora Metrotown. These flagship stores are often larger and more elaborate than the retailer’s other locations, and they offer a wider range of products and services. The flagship stores at Pandora Metrotown include Apple, Nordstrom, and Hudson’s Bay.

The diversity and abundance of stores at Pandora Metrotown make it a truly unique and unparalleled shopping destination. Shoppers from all over the Lower Mainland and beyond flock to the mall to experience its vast selection, exclusive offerings, and vibrant atmosphere.


Pandora Metrotown’s diverse offerings extend beyond retail, with over 50 restaurants catering to a wide range of tastes and preferences. This culinary landscape is an integral part of the mall’s success, providing shoppers with convenient and delicious dining options.

  • Global Flavors

    Pandora Metrotown’s restaurants offer a diverse array of global cuisines, from classic Italian and Japanese dishes to authentic Chinese and Mexican fare. This culinary diversity reflects the mall’s international appeal and caters to the diverse tastes of its shoppers.

  • Fine Dining and Casual Eateries

    The mall features a mix of fine dining establishments and casual eateries, providing options for every occasion. Whether diners are looking for a special occasion meal or a quick bite between shopping, they can find something to suit their needs at Pandora Metrotown.

  • Quick Service and Sit-Down Options

    The mall’s restaurants offer both quick service and sit-down dining options. Quick service options are ideal for shoppers on the go, while sit-down restaurants provide a more leisurely dining experience.

  • Convenient Location

    The restaurants at Pandora Metrotown are conveniently located throughout the mall, making it easy for shoppers to grab a bite to eat without having to leave the premises. This convenience is a major factor in the mall’s popularity as a dining destination.

The over 50 restaurants at Pandora Metrotown are a testament to the mall’s commitment to providing a well-rounded and enjoyable shopping experience. The diverse range of cuisines, dining options, and convenient locations cater to the needs of shoppers from all walks of life, making Pandora Metrotown a true culinary destination in addition to being a premier shopping mall.


Beyond its retail offerings, Pandora Metrotown boasts an array of amenities that enhance the overall shopping experience and cater to the diverse needs of its patrons. These amenities include a state-of-the-art movie theatre, a modern fitness club, and a vibrant food court, each contributing to the mall’s appeal as a premier destination.

  • Movie Theatre

    Pandora Metrotown’s movie theatre offers a cinematic experience like no other. With multiple screens and a wide selection of films, there’s something for everyone to enjoy. The theatre features comfortable seating, state-of-the-art projection and sound systems, and a variety of concession options, making it the perfect place to catch the latest blockbuster or indulge in a classic film.

  • Fitness Club

    The fitness club at Pandora Metrotown is a haven for health and wellness enthusiasts. Equipped with the latest cardio and weightlifting equipment, the club offers a wide range of fitness classes and personal training options. The club’s modern facilities and knowledgeable staff provide a supportive and motivating environment for achieving fitness goals.

  • Food Court

    The food court at Pandora Metrotown is a culinary haven, offering a diverse array of food options from around the world. With over 20 eateries to choose from, there’s something to satisfy every craving. The food court’s spacious seating area and convenient location make it a popular spot for shoppers to refuel and socialize.

These amenities are integral to Pandora Metrotown’s success, providing shoppers with a well-rounded and enjoyable experience. By offering a variety of entertainment, fitness, and dining options, the mall caters to the diverse needs of its patrons and solidifies its position as a premier shopping destination in the Lower Mainland and beyond.


Pandora Metrotown’s rich history has played a pivotal role in shaping its current success and enduring popularity. Since opening its doors in 1969, the mall has undergone several expansions and renovations, each contributing to its growth and evolution.

  • Original Opening

    Pandora Metrotown first opened its doors in 1969, marking a significant milestone in the development of the Burnaby area. The mall quickly became a popular shopping destination, attracting customers from across the Lower Mainland.

  • Major Expansions

    Over the years, Pandora Metrotown has undergone several major expansions, including the addition of new wings and anchor stores. These expansions have significantly increased the mall’s size and allowed it to accommodate a wider range of stores and services.

  • Ongoing Renovations

    Pandora Metrotown is constantly evolving, with ongoing renovations and upgrades to ensure that it meets the changing needs of shoppers. These renovations have included improvements to the mall’s interior design, lighting, and amenities.

  • Modernization and Innovation

    In recent years, Pandora Metrotown has embraced modernization and innovation to enhance the shopping experience. This includes the introduction of new technologies, such as digital directories and mobile apps, as well as the addition of unique amenities, such as the rooftop park and the virtual reality arcade.

Pandora Metrotown’s history of growth and evolution is a testament to its commitment to providing shoppers with the best possible experience. Through ongoing expansions and renovations, the mall has remained at the forefront of the retail industry, adapting to changing consumer trends and maintaining its position as a premier shopping destination in Canada.


Cadillac Fairview is the owner of Pandora Metrotown, Canada’s largest shopping mall. This ownership has significant implications for the mall’s operation, management, and strategic direction.

  • Real Estate Management

    As the owner of Pandora Metrotown, Cadillac Fairview is responsible for the overall management and maintenance of the mall’s physical assets. This includes ensuring the mall is safe, clean, and well-maintained, as well as overseeing any major renovations or expansions.

  • Tenant Relations

    Cadillac Fairview manages the relationships with Pandora Metrotown’s tenants, which include over 400 stores and restaurants. This involves negotiating lease agreements, setting rental rates, and providing support to tenants to ensure their success.

  • Marketing and Promotion

    Cadillac Fairview is responsible for marketing and promoting Pandora Metrotown to shoppers and the general public. This includes developing and executing marketing campaigns, managing the mall’s social media presence, and organizing events and promotions.

  • Strategic Vision

    As the owner, Cadillac Fairview has the ultimate say in the strategic direction of Pandora Metrotown. This includes decisions about the mall’s overall positioning,tenant mix, and future development plans.

Cadillac Fairview’s ownership of Pandora Metrotown provides the company with a unique opportunity to shape the future of one of Canada’s most iconic shopping destinations. The company’s commitment to providing a world-class shopping experience is evident in itsongoing investment in the mall and its dedication to meeting the evolving needs of shoppers.


CBRE is the management company responsible for the day-to-day operations of Pandora Metrotown. This includes tasks such as tenant relations, marketing and promotions, maintenance and security.

CBRE’s role is critical to the success of Pandora Metrotown. The company’s expertise in retail management ensures that the mall is well-maintained, safe, and attractive to shoppers. CBRE also works closely with tenants to create a positive and profitable shopping environment.

One of the most important aspects of CBRE’s management is tenant relations. CBRE works closely with tenants to ensure that they are successful in the mall. This includes providing support with marketing, promotions, and lease negotiations.

CBRE’s management of Pandora Metrotown has been very successful. The mall is one of the most popular shopping destinations in Canada, and it continues to attract new tenants and shoppers year after year.


Pandora Metrotown’s website is a vital part of the mall’s overall marketing and communications strategy. The website provides shoppers with a wealth of information about the mall, including store directories, event listings, and directions. It also allows shoppers to purchase gift cards and book tickets for upcoming events.

  • Store Directory

    The store directory is one of the most important features of the Pandora Metrotown website. It allows shoppers to easily find the stores they are looking for, and it also provides information about each store’s location, hours of operation, and contact information.

  • Event Listings

    The event listings page keeps shoppers up-to-date on all of the latest events happening at the mall. This includes everything from holiday promotions to fashion shows to live music performances.

  • Directions

    The directions page provides shoppers with detailed instructions on how to get to the mall. This includes information on public transit, driving directions, and parking.

  • Gift Cards

    The Pandora Metrotown website allows shoppers to purchase gift cards in any denomination. These gift cards can be used at any of the mall’s stores and restaurants.

Pandora Metrotown’s website is a valuable resource for shoppers who want to make the most of their visit to the mall. The website’s user-friendly design and comprehensive information make it easy for shoppers to find what they are looking for.

Frequently Asked Questions about Pandora Metrotown

This FAQ section provides answers to common questions about Pandora Metrotown, Canada’s largest shopping mall. These questions address various aspects of the mall, from its history to its amenities and services.

Question 1: What is Pandora Metrotown?

Pandora Metrotown is a shopping mall located in Burnaby, British Columbia, Canada. It is the largest shopping mall in Canada and one of the largest in North America.

Question 2: When did Pandora Metrotown open?

Pandora Metrotown first opened its doors in 1969.

Question 3: How big is Pandora Metrotown?

Pandora Metrotown is over 1.2 million square feet in size.

Question 4: How many stores are there in Pandora Metrotown?

There are over 400 stores in Pandora Metrotown.

Question 5: What types of stores are in Pandora Metrotown?

Pandora Metrotown has a wide variety of stores, including fashion retailers, home goods stores, electronics stores, and grocery stores.

Question 6: What amenities are available at Pandora Metrotown?

Pandora Metrotown offers a variety of amenities, including a movie theatre, a fitness club, and a food court.

These FAQs provide a comprehensive overview of Pandora Metrotown, its history, size, stores, and amenities. For more information, please visit the mall’s website at

In the next section, we will take a closer look at the history of Pandora Metrotown and its impact on the surrounding community.

Tips for Making the Most of Your Pandora Metrotown Experience

Visiting Pandora Metrotown can be an overwhelming experience, but with a little planning you can make the most of your time at Canada’s largest shopping mall. Here are five tips to help you have a successful shopping trip:

  1. Plan your visit in advance.

    Check the Pandora Metrotown website to see what stores are available and to plan your route. This will help you avoid wasting time wandering around the mall.

  2. Wear comfortable shoes.

    You will be doing a lot of walking at Pandora Metrotown, so make sure you wear comfortable shoes.

  3. Take advantage of the mall’s amenities.

    Pandora Metrotown offers a variety of amenities, including a food court, a movie theatre, and a fitness club. Take advantage of these amenities to make your visit more enjoyable.

  4. Bring a friend.

    Shopping is more fun with a friend. Bring a friend along to help you carry your bags and to share your shopping experiences.

  5. Be prepared to spend money.

    Pandora Metrotown is home to over 400 stores, so you are sure to find something you want to buy. Be prepared to spend money, but don’t go overboard.

By following these tips, you can make the most of your Pandora Metrotown experience. The mall has something to offer everyone, so come prepared to shop, dine, and enjoy yourself.

In the next section, we will take a closer look at the history of Pandora Metrotown and its impact on the surrounding community.


Pandora Metrotown, Canada’s largest shopping mall, is a vibrant and ever-evolving retail destination that has played a significant role in shaping the retail landscape of British Columbia. The mall’s success can be attributed to its strategic location, vast size, diverse range of stores and restaurants, and commitment to providing a comprehensive shopping experience.

Some of the key insights gained from this exploration of Pandora Metrotown include the importance of understanding the target market, adapting to changing consumer trends, and investing in ongoing renovations and upgrades. The mall’s success also highlights the interconnectedness of retail, real estate, and community development.

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